1. When should I have my carpets steam cleaned?
To get the longest possible wear out of your carpet, your carpets should be cleaned regularly.
You know it is time to clean the carpet if:
(a) Your carpet was last cleaned over 12 months ago.
(b) The carpet is very soiled.
(c) Pets are allowed on the carpet.
(d) The carpet is in a high traffic area.
2. Why do some carpet cleaners advertise extremely low prices and when they arrive to clean my carpets the price always goes up?
It's an old trick called bait and switch. imply, they want you to book with them because the price is too good to refuse. When the cleaner arrives at your house you will be charged all the extras like extra for stain removal, extra for medium to heavy soiling, extra because your carpet needs an industrial clean, extra for deodorising, extra because the original per room price only applies when you have 15 rooms cleaned and the list goes on.
A professional carpet cleaner will include spot and stain removal, heavy soiling, deodorising etc in the price quoted over the phone.
3. My friend tells me not to have my carpet cleaned because it could became dirty very quickly.
Yes this can happen when a poor quality carpet cleaner pumps your carpet with detergent and does not rinse the detergent out.
A professional carpet cleaner will avoid this problem by prespraying your carpet first, then rinsing the prespray out, similar to a rinse cycle on a washing machine.
4. How often should I clean my carpets?
Your carpets should be professionally cleaned every 12 months. When cleaned and maintained correctly, the carpet life is extended. Your carpet will not be damaged if cleaned correctly and on a regular basis. It is the unseen bacteria, soils and allergens that cause the damage.
5. Is it possible to clean carpets too often?
No. Frequent cleaning of the carpet will help keep maintain its original appearance.
It is recommended that high-traffic areas (doorways, hallways, etc) and areas of heavy-soiling (near the kitchen, dining room, rumpus room, etc) are cleaned more frequently than the other areas.
Between professional carpet cleaning services, remember to vacuum at least weekly with a good quality vacuum in proper working order.