WELCOME TO Breeze Carpet & Upholstery Steam Cleaning

 

Our quality carpet cleaning service will help revitalise your home, office or commercial premises.

Your floors, area rugs, upholstery will be clean and fresh, giving you a healthier indoor environment.

ABOUT US

Breeze is a family-owned and operated business, providing the finest carpet and upholstery cleaning service for our customers since 1999.

 

Our cleaning methods, combined with the latest technology and equipment provides our valued customers the most enjoyable carpet and upholstery cleaning experience possible.

 

Contact our team today for a FREE no obligation quote. A regular carpet check-up will help to keep your carpet and upholstery hygienic and safe for everyone.

OUR SERVICES

  • Carpet Steam / Dry Cleaning

  • Rug Steam / Dry Cleaning

  • Upholstery Steam Cleaning

  • Mattress Steam Cleaning

  • Leather Lounge / Chair Cleaning & Conditioning

  • Floor Tile & Grout Cleaning

  • Motor Vehicle Carpet / Upholstery Steam Cleaning

Emergency Cleaning: Soot, flood water sewage, and vandalism disasters can wreak havoc on your carpets. Breeze has a prompt and personal EMERGENCY CLEANING SERVICE for families and business who have damaged carpets and furnishings caused by fire / smoke, flood, sewage or vandalism. Each type of damage requires different BREEZE professional treatment aimed to restore your carpets and furnishings to their original condition.

CONTACT US

Tel: 0452 123 023

Email: breezesteamclean@gmail.com

 

Operating Hours:

Mon-Fri: 7.30-17.00

Sat: By Appointment Only

 

Payment

Cash, EFT or Bank Transfer Accepted

Note: A 1.15% transaction fee will be applied for Card payment, and 1.35% for AMEX.

Carpet Care

Vacuuming removes dry soils from carpet that can damage the fibres so make sure you have a good vacuum cleaner. The best way is to vacuum once a week as a minimum but if you get a lot of traffic, vacuum daily or every other day. Keep the floors bordering your carpet clean.

 

If you have a carpet off the kitchen floor, or near a slate/tile entry way, make sure you keep those areas clean. If your kitchen floor has an oily film on it from cooking, the oily film will probably be on your carpet too.

 

Take your shoes off when you walk on your carpet, especially if you’re coming in from outside. Asphalt or paved driveways can wreak havoc on a carpet. The oil from the asphalt or paver can get into your carpet pile and attracts dirt. This type of dirt is more difficult to remove and will shorten the life of your carpet.

 

Remove spots as soon as you notice them. The longer they remain on the carpet, the more difficult they will be to remove. Avoid using harsh chemicals, including laundry, kitchen or bathroom detergents as this may actually make removing stains or markings more difficult. If in doubt just use water. Avoid rubbing the carpet, and ensure you lightly dab the area with a clean white cloth. If the spot is still there, contact Breeze.

What We Do

Breeze Carpet & Upholstery Steam Cleaners specialises in providing high quality residential and commercial carpet and upholstery cleaning services.

 

We use professional carpet cleaning equipment and environmentally friendly carpet and upholstery cleaning solutions such as citrus based cleaning products over other more toxic non-environmentally friendly products.

 

Breeze Carpet Cleaning use a multi-stage process to achieve the best results. Prior to cleaning your carpet, a biodegradable pre-spray solution is applied to break down soiling and spots in your carpet.

Steam Cleaning - Carpet is steam cleaned (hot water extraction) and rinsed using powerful specialist carpet cleaning equipment. This will also assist in sanitising your carpet or upholstery.

Spot Treatment - Any remaining spots in your carpet are treated with the appropriate solution.

Deodorising - A deodoriser is applied to neutralise odours and give the carpet a fresh fragrance.

Upholstery is cleaned in a multi-stage process to achieve the best results. Your upholstery undergoes a spot treatment. Spots are pre-treated with the appropriate solution to aid the cleaning process. A specialist Pre-spray cleaning solution is applied, before being steam cleaned.

TERMS AND CONDITIONS

OVERVIEW

This website is operated by BREEZE CARPET CLEANING & PEST CONTROL t/as Breeze Carpet & Upholstery Steam Cleaning. Throughout the site, the terms “we”, “us” and “our” refer to Breeze Carpet & Upholstery Steam Cleaning or Breeze, unless otherwise stated.

 

These terms and conditions constitute the full and complete service agreement (the "Agreement") between you (the "Customer") and Breeze Carpet & Upholstery Steam Cleaning ("Breeze") for the provision of services by Breeze. Please take some time to review this Agreement. Use of our services constitutes your acceptance of these terms and conditions.

 

Indemnity

Breeze has no liability (including liability in negligence) to any person for any loss of damage, consequential or otherwise, suffered or incurred by that person in relation to the products or services provided by Breeze (including any loss caused by or resulting directly or indirectly from any failure, defect or deficiency or any kind of products used, or services provided by Breeze.

 

The Customer indemnifies Breeze against:

  • any losses or liabilities arising directly or indirectly as a result of the provision of the Service including all losses or liabilities caused as result of a breach of the warranties of the Customer; and
  • all legal costs (on a solicitor and own client or full indemnity basis whichever is greater) and other expenses incurred by Breeze in connection with a demand, action, arbitration or other proceeding (including mediation, compromise out of court settlement or appeal and including any action taken for the recovery of a debt from the Customer).

BOOKINGS

& SERVICE QUOTATIONS

The Customer may make a booking either in person, by telephone including SMS/Text or by the Breeze email address. At the time of booking the Customer must provide details of any hazards, slippery surfaces, risks or dangers. Breeze provides all quotations at the time of booking and reserves the right not to accept a booking for any reason. ​

 

Quotes are valid for a period of 30 days from the date of the quote. The quote we provide, is based on information provided by the Customer to Breeze. If the actual work to be performed is different to what has been quoted for, the price will vary accordingly, and be advised to the Customer prior to engaging the service.

CUSTOMER REPRESENTATIONS/ OBLIGATIONS AND WARRANTIES

  1. it will provide a safe working environment at the Premises for Breeze to perform the Service;
  2. Breeze will have unencumbered and unobstructed access to those areas of the Premises requiring the Service;
  3. it will provide the Breeze with access to all services and utilities (including hot and cold water, electricity, and rubbish bins) as required by Breeze to provide the Service;
  4. it will advise Breeze prior to the commencement of the Service of any hazards, slippery surfaces, risks or dangers.
  5. it is authorised to use the Premises and obtain the provision of Service;
  6. it will secure or remove any items that may be on the Premises that the Customer wishes for Breeze to provide the Service. That is the movement of furniture, Household/ Business or Personal items that may be in the way for Breeze to provide the Service.

HEALTH & SAFETY

In addition to the obligations and warranties set out above, the Customer acknowledges and agrees that:

 

  1. Breeze is entitled to undertake a job safety analysis before the commencement of any work to assess the health and safety risk at the Premises.

  2. Breeze may, either before or during the provision of the Service not provide or cease the provision of the Service where carrying out the Service presents, in the absolute discretion of Breeze, a risk to health and safety.
  3. Breeze shall not assist with the movement of furniture, or Business/Personal items
  4. Customers avoid any areas that Breeze are attending to, and will advise any other guests, residents or contractors of this hazard until the carpets or other items of Service are dry.
  5. the Customer must agree to keep children or dependents, and pets away from any equipment or hot water being used as a part of the Service or the area where the process is being performed by Breeze.


Note: cleaning solutions should be considered poisonous, and are not for human or animal consumption. ​

STAINS & ITEM CONDITIONS

Breeze will inspect the carpet, upholstery and stains before the Service commences. Breeze does not provide stain removal guarantee, though we try our best to remove the stains completely.

 

The type of stains, the age of the stain, and fabric type of Item(s) are just a few factors that may prevent stains from being removed. The Customer shall not have the expectation of full or 100% stain removal, even if Breeze performs additional or further Services to attempt the removal of stains as agreed by the Customer.

 

Stains derived from bleaching agents, acids and permanent dyes may be permanent and cannot be removed with any treatment. Breeze does not guarantee stain removal for permanent stains.

 

Breeze cannot and are note responsible for any pre-existing condition that is apparent or not apparent upon visual inspection of the Premises. These factors may include but are not limited to stains, loose carpet, loose thread/fabric on upholstery, including lint or 'pilling', rips, tears, cracks, discolourations or poor workmanship.

 

Breeze may deem it 'un-feasible' to remove a particular stain or mark on the carpet when compared to the cost of replacement.

COMPLAINTS

If the Customer is dissatisfied for any reason with the Service provided, it must inform Breeze in writing via the Breeze email address within 48 hours of completion of the Service (including weekends and NSW Public Holidays). Breeze strives to achieve 100% customer satisfaction and will endeavour to resolve the problem quickly and efficiently.

 

In the event of a customer complaint, the Customer undertakes to give Breeze the opportunity to rectify all work within 14 business days upon Breeze receiving the Complaint by email. Subject to this, Breeze may, at its discretion, offer the Customer either of the following:

 

  1. a partial or full refund;
  2. re-supply of the Service;
  3. such other remedy as deemed appropriate by Breeze. ​
     

If a re-supply or re-attendance is required by Breeze, the Customer agrees that re-attendance may incur the Breeze minimum call-out fee of $150.00 AUD to paid to Breeze, or as agreed between the Customer and Breeze.